Privacy Policy

Last Updated: September 2026

At Bahubali Tyres ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make purchases through our website www.bahubalityres.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information including:

Personal Information:

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Vehicle-related information provided by you
  • Order details
  • Payment-related information (processed securely through payment providers)

Automatically Collected Information:

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Website usage data
  • Cookies and similar tracking technologies

This information helps us improve website performance and provide a better customer experience.

2. How We Use Your Information

The information collected may be used for the following purposes:

  • Process and deliver your tyre orders.
  • Confirm purchases and provide order updates.
  • Contact you regarding your orders, enquiries, or services.
  • Provide customer support.
  • Improve website functionality and user experience.
  • Manage payments and transactions.
  • Prevent fraudulent activities.
  • Send promotional offers, updates, or product information where you have provided consent.
  • Maintain records required for business, accounting, and legal purposes.

3. Information Related to Orders

When you purchase MRF Tyres or other products from www.bahubalityres.com, we may collect information required to complete your transaction, including:

  • Customer name
  • Contact details
  • Delivery address
  • Product details purchased
  • Payment confirmation details

This information helps us fulfil your order, provide after-sales support, and assist with warranty-related requirements where applicable.

4. Payment Information

Bahubali Tyres does not directly store your complete payment card details.

Payments are processed through secure third-party payment gateways that follow appropriate security standards.

Payment providers may collect and process payment information according to their own privacy policies.

5. Cookies Policy

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember user preferences.
  • Understand website traffic and usage.
  • Improve website performance.
  • Provide relevant services and content.

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third parties, including:

  • Payment gateway providers
  • Delivery and logistics partners
  • Website hosting providers
  • Technical service providers
  • Customer support service providers

These parties are permitted to use your information only to provide services related to our business operations.

7. Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no method of online transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, payment services, or external resources.

Bahubali Tyres is not responsible for the privacy practices, content, or security policies of third-party websites.

We recommend reviewing the privacy policies of external websites before providing personal information.

9. Marketing Communications

With your consent, we may contact you through:

  • Email
  • SMS
  • WhatsApp
  • Phone calls

for:

  • New product updates
  • Offers and promotions
  • Tyre service reminders
  • Business announcements

You may request to stop receiving promotional communications at any time.

10. Customer Account Information

If you create an account on our website, you are responsible for keeping your login credentials secure.

You should immediately inform us if you believe your account has been accessed without permission.

11. Data Retention

We retain customer information only for as long as necessary to:

  • Complete transactions.
  • Provide customer support.
  • Maintain business records.
  • Meet legal and regulatory requirements.

Once information is no longer required, it will be securely deleted or anonymised where appropriate.

12. Your Rights

You may request to:

  • Access your personal information.
  • Update incorrect information.
  • Request deletion of your information where applicable.
  • Withdraw consent for marketing communications.

For any such requests, please contact us using the details provided below.

13. MRF Tyres Brand Information

Bahubali Tyres offers genuine MRF Tyres and related products through its online store. MRF Tyres maintains its own privacy practices and policies for its official platforms.

Any manufacturer warranty claims or product-related services are handled according to applicable manufacturer policies.

14. Changes to This Privacy Policy

Bahubali Tyres may update this Privacy Policy from time to time to reflect changes in:

  • Business practices
  • Website features
  • Legal requirements
  • Data protection practices

Any updates will be published on this page with a revised "Last Updated" date.

15. Contact Us

For any questions regarding these Terms and Conditions, you can contact us:

Bahubali Tyres

Website: www.bahubalityres.com
Email: info@bahubalityres.com
Phone: 0908781207
Address: Bhopal, M.P